Todd Markman

"Todd Markmann and his team provide exceptional customer service. I generally work with Joy and she is well named, as working with her is a joy! She is always prompt, accurate, flexible and works to find the best solutions for my family. When I send an email or call, my issues are resolved right away. Once I was late with a payment and I got a friendly reminder so there would be no break in our coverage. I highly recommend the Todd Markmann Agency."

"What а wonderful people work at the insurance agency Todd Markman! They are excellent specialists, real high-class professionals, they can always provide any help at any time. Thank you Todd, Sally and Carolyn! I am moving from Illinois to another state and will remember you fondly. I wish you all the best."

"I was not very happy with my current agent after a couple of frustrating calls. I reached out to Todd Markman via State Farm site, and Jack McClain helped me. He was very patient on my needs, and recommended products that tailored to my specific situation. Very happy to have him!"

"Sally Kwon has been our family’s go to State Farm Insurance Agent for a long time. She is such a pleasure to work with, and we are really happy with the service she has provided to us. She often goes above and beyond to find a solution, while also following up with us to make sure things go smoothly. I am truly thankful for her support. She had made the process much more comfortable and easy."

"I highly recommend the Todd Markman State Farm office. I specifically have worked with Sally Kwan from this office for many years and she is absolutely fantastic. She is always extremely helpful in whatever our family needs and always super friendly. She has helped us through new cars, home owners insurance, and claims for both throughout the years. It is so reassuring to know Sally is there if a claim comes up because she walks you through everything step by step. Highly recommend this office and Sally Kwan!"

"Todd and his team provide exceptional customer service! Chris F. was super helpful in facilitating our switch to State Farm from another insurance company. He was very easy to work with and he made sure he followed up on everything. This insurance office is top-notch and five stars. Highly recommend them!"

"Todd and team are simply outstanding in all respects of their service. From the minute of introduction I have received nothing but exceptional engagement and service. They are polite, professional and very proactive in finding solutions. Most importantly, I genuinely feel they have their customer's needs at the heart of everything they do. I would highly recommend them to anybody that values customer service and a competitive product offering."

"My family and extended family have worked with Sally Kwan for a very long time. I have been with Statefarm and Sally ever since I had my first car, which was over 30 years ago. Sally is absolutely wonderful, and I trust her completely. She goes way beyond what is expected. Sally is so helpful, and caring. I am so grateful to have Sally as my agent."

"I recently moved to an apartment in Chicago from another state. I was informed that I would be required to have renters insurance prior to my move in. I contacted several agents and completed internet searches without success. Luckily, I came across Sally Kwan from your agency. She was very knowledgeable, kind and helpful. What a wonderful representative of your agency. I certainly know who to contact for all my future insurance needs."

"I just signed up for my own insurance with Todd Markmans insurance Agency. I spoke with a gentleman Jack who was more than helpful. As it was my first time I had a lot of questions and he was able to provide a full break down that was easy to understand and you could tell he knew exactly what he was talking about. I work in the customer service industry myself and I am able to differentiate between good customer service and exceptional customer service. I recommend speaking with Jack when determining your insurance needs. He was professional, helpful and patient. Shopping for insurance can be hard and he provided me the best deal possible. I didn't have to spend more than I wanted and the overall experience with State Farm and the agent Jack was great. I highly recommend State Farm insurance and if you want a great deal and customer service I recommend asking to speak with the young man Jack."

"I was unhappy with my insurance company, and a friend referred me to Todd Markham's agency. I couldn't be happier, and wish I had changed sooner. Jack McClain is very thorough, professional, as well as knowledgeable. He took time to answer my many questions, and made the process easy. I look forward to working with Jack, and to have an agency nearby."

"Christopher Frumkin was the State Farm Insurance Agent who worked with me and I am HAPPY. He reviewed any questions I had and I had A LOT. He was professional, researched on my behalf, he was prompt with follow up if needed, the same day answers or next very next day, which is something I value tremendously in a working professional relationship. CF went above and beyond and I plan to utilize his expertise in the future for further insurance asset coverage. He made the transition, smooth and comfortable and prompt for me, I am grateful. THANK YOU SO MUCH! Leslie, happy customer of service provided."

"My experience dealing with Todd Markman's office has always been positive. His entire staff is professional and respectful. Recently I had some missing jewelry.. I received a check within two weeks from the time I reported the jewelry missing . I have complete confidence in their knowledge and customer service"

"Todd and team really have their clients interests front and center. I have had all my household and auto policies with Todd for years and if I phone his office with a query or a concern, not only will they get back to me with an answer, but they will go above and beyond to find a solution, or find ways to save me money. I have had nothing but great service, great support and personal attention from Todd and his team and I would highly recommend them."