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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Timothy Owens

March 14, 2026

5  out of  5
rating by Timothy Owens
"I have always gotten a quick and detailed response to any questions I’ve asked. The rates are reasonable. And they have always followed up on any concerns and incidents. Sally is a great rep for State Farm and has been with my family for many years."
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Michael

March 14, 2026

5  out of  5
rating by Michael
"I’ve been with State Farm all My life. I’ve been lucky to admit, I haven’t had many claims in My long association with State Farm, but when I needed them, they were there to remedy all issues. Todd and the people at His agency have always been there for Me and My family. For that I thank You. Always available and always guides Me thru the issues whatever they may be.its great to have an agency that I can visit anytime to take care of business! Again thanks Todd. Mike Donahue."
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Sheila Butler

March 13, 2026

5  out of  5
rating by Sheila Butler
"EXCELLENT CUSTOMER SERVICE! TODD'S OFFICE HANDLES ALL MY INSURANCE NEEDS!"
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jim schueller

March 13, 2026

5  out of  5
rating by jim schueller
"Very responsive, knew my name right away, and responds like family."
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Diane Butler

March 13, 2026

5  out of  5
rating by Diane Butler
"It is a pleasure to deal with Todd Markman’s agency. Sally is wonderful to work with! She is extremely kind, patient and goes above and beyond to explain things. We have been dealing with 2 separate auto claims and Sally has been there to help us every step of the way. If for some reason Sally isn’t available, she either responds quickly or others in the office are very eager to help. They have helped us save on our home and auto insurance. I would highly recommend Todd’s team."
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John Wendell Adams

March 12, 2026

5  out of  5
rating by John Wendell Adams
"I mistakenly processed our insurance payment in the wrong manner. I contacted Carolyn at Todd Markman's office. I explained the situation. She was so helpful by listening to me, completely understanding my concerns, researching the issue, providing me with an acceptable solution, checking with me to ensure I was satisfied. This is what I call "Best-in-Class" service. Thank you Carolyn."
We responded:
"John, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Todd Markman’s Team—we are always here to help!"
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David Farina

December 29, 2025

5  out of  5
rating by David Farina
"Due to recent wind and ice, a tree fell onto my porch steps just before the Christmas holiday. I stopped by the Markman State Farm office on Monday, where Sally assisted me in filing the claim and ensured everything was handled smoothly. On Tuesday, I received a call from the claims team to address a few follow-up questions, and the claim was fully processed and paid before noon that same day. I was genuinely impressed by how efficient and seamless the entire process was—especially during a holiday week. I truly appreciate the professionalism and responsiveness of the Markman team and State Farm from start to finish. It was a pleasure to work with them."
We responded:
"Thank you for the wonderful feedback on your recent claim. While it is frustrating to have unexpected damage's, I am thrilled to hear that Sally in my office and State Farm came through for you. We greatly appreciate the opportunity to serve you and your family with your insurance needs. "
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Serin Keller

December 5, 2025

5  out of  5
rating by Serin Keller
"I worked with Andrij and he was wonderful! So kind, patient, professional and respectful. I would highly recommend him to anyone. He saved me about $1000 per year on my home and auto insurance! So glad I made the switch to State Farm."
We responded:
"We are so glad you made the switch to our agency as well!! Andrij and the entire office operates in that same professional matter and we are happy to be serving your insurance needs. "
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Colin Hunter

April 29, 2025

5  out of  5
rating by Colin Hunter
"I was very fortunate to speak with Ariela Palomino when I contacted the Todd Markham Insurance Agency for condo/co-op insurance. I had to have the insurance for a closing the next day and Ariela provided outstanding service with speed and efficiency and was very patient with me and my questions. I got a great policy at a great rate. Because of this experience, I would happily recommend this agency to anyone seeking insurance."
We responded:
"Thank you Colin for recognizing Ari’s efforts in this agency. She is very thorough and always wants to make sure you have the best customer experience. Thank you for your trust in our agency for your home insurance!! Todd"
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tad hryniewicz

April 23, 2025

5  out of  5
rating by tad hryniewicz
"A week ago, I damaged the tailgate on my Lincoln MKC. A self-inflicted damage (tailgate open and higher than garage opening while backing up). You cam imagine my mental state as I had no-one to blame but myself. Moreover I did it all on my property, not even in traffic. I filed the claim 48 hours ago. My car is now in the hands of Gerber Collision in Des Plaines. The damage will cost over $2600. But I will only pay $500. Just like the commercial says: "Like a good neighbor..." Todd Markman"s office is right on top of it. Sally from their office reached out to me to ask if I needed anything, or had any questions. Both State Farm and their contracted agent (Gerber) have been phenomenal. I have been given an ETA for repair completion. They each have been texting me and advising of the status of my claim. I am writing this review to advise any interested parties that this insurance agency is top notch, and I strongly would recommend them to anyone needing seeking insurance coverage for their home or auto needs."
We responded:
"Hi Tad, We are pleased that everything is going smoothly with your recent claim experience. Buying insurance is one thing, however having an office that can be by your side is what you can expect when dealing with my State Farm agency. Thank you your for your trust in insuring your auto and home insurance and we will continue to be by your side. Todd"
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Ward Dickens

October 9, 2024

5  out of  5
rating by Ward Dickens
"I have been very pleased with Todd Markman’s State Farm’s office. The sales Manager Andrij Chaian has been great! He is very attentive and has answered all my questions as they come up. I recently switched from Allstate and I am now paying half the price for the same amount of coverage. I currently have my home, auto and life insurance with them. Highly recommend them."
We responded:
"Hi Ward, Andrij is a big asset on my team. He will be thrilled to see your positive feedback. We thank you for trust in your auto, home and life insurance needs. Thank you for your business. Todd "
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tim newman

September 26, 2024

5  out of  5
rating by tim newman
"Todd and his team Sally, Cori are sensational. They were exceptional in their follow up on my claim of a car accident. They work as a team and you feel like you are part of the family, I recommend them highly. A great experience all around 5 stars."
We responded:
"We really appreciate your kind words about the office staff. My team works really hard to make sure are clients are satisfied not only prior to writing the business but in the event of a claim as well. Thank you for being a client and we appreciate you. "
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Michael Levine

July 31, 2024

5  out of  5
rating by Michael Levine
"I've used Todd and team for 16 years or so. They are an awesome bunch. Special thanks to Cori for all her help. Shop with confidence here."
We responded:
"Appreciate the wonderful feedback especially about Cori. She goes above and beyond for all of our clients. Thank you for your continued loyalty to our agency!! "
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Helen Wong

July 16, 2024

5  out of  5
rating by Helen Wong
"The staff are all wonderful. Especially Sally Kwan. She is efficient and helpful with a compassionate heart."
We responded:
"You are right Helen. Sally always goes above and beyond to help all of our clients. We appreciate your words and your business!!"
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vicklet62

July 15, 2024

5  out of  5
rating by vicklet62
"I want to express my gratitude from Sally Kwan. Without Sally I don’t think I could have been able to stay calm. She was so helpful in this unfortunate situation. Whenever I get a call from Sally keeping me updated, I feel my fear and anxiety drop. Sally is the best. Sincerely, Vickie Fong"
We responded:
"Hi Vickie, you are right Sally is the best. She is our agency claims advocate and so is so knowledgeable about your individual policy. We appreciate your auto and home business and thank you for your continued support with the agency. Todd "
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Jake Mathe

April 18, 2024

5  out of  5
rating by Jake Mathe
"It was a pleasure dealing with Andrij. I'm happy to give statefarm my business!!"
We responded:
"We appreciate your trust in my agency. Glad to know Andrij took excellent care of your auto insurance needs "
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Daniela Hurtado Lange

December 1, 2023

5  out of  5
rating by Daniela Hurtado Lange
"We've had an excellent experience with this team. They are very quick in responding to our emails, and do their best to solve the issues we've had."
We responded:
"Thank you Daniela for your positive review. We always try to go above and beyond for our clients as well be efficient as possible. We appreciate your auto and home insurance business!"
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Tirrell Johnson

May 16, 2023

5  out of  5
rating by Tirrell Johnson
"I was questioning my prior agent and the escalating premiums. I visited the Todd Markman agency in Wilmette and met Sally Kwan. In less than 30 minutes I had new auto and home policies and Sally handled the cancellation of the prior policy. PERFECT!! Thank you Sally, Todd, & State Farm."
We responded:
"Tirrell, thank you so much for writing this awesome review. I am so glad to know that Sally was able to set you up with the right insurance policies. Thank you for being a customer of Todd Markman State Farm Insurance! "
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Susan Lawler

December 12, 2022

5  out of  5
rating by Susan Lawler
"State Farm is the best. I have worked with Sally for over 30 years. She is always knowledgeable on all that is insurance"
We responded:
"Susan, thank you so much for this nice review. I agree, Sally is very knowledgeable about insurance and loves helping customers. Thank you, again!"
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Greg M

October 25, 2022

5  out of  5
rating by Greg M
"I had the pleasure of meeting Cori at Todd office in North brook. She was friendly and I look forward to visiting her more often."
We responded:
"Thank you very much, Greg. Cori is outstanding in every way, whether she is helping customers with auto, home, or life insurance. She's a treasure!"
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Patti Carson

September 18, 2022

5  out of  5
rating by Patti Carson
"I have nothing but amazing things to say about State Farm Agent Todd Markman and his team. I highly recommend them."
We responded:
"Patti, thank you very much for your wonderful 5-star review. We greatly appreciate that you place your trust in our team for your insurance protection."
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Tom Farrell

September 7, 2022

5  out of  5
rating by Tom Farrell
"Wow, how refreshing is it to have an insurance company that is truly committed to it's client's best interests. I've been with Todd Markman for many years and have always been impressed with their knowledge and customer service...Kudos to Todd, Sally Kwan and the rest of the team!"
We responded:
"Tom, I cannot thank you enough for your wonderful words and 5-stars. I truly appreciate having you as a customer. Thank you for placing your trust in us. We will always put your best interests first!"
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Arnold Koenig

August 17, 2022

5  out of  5
rating by Arnold Koenig
"Todd Markman and his staff are great! Through the years and life's ups and downs, all of our questions and issues have been resolved to our satisfaction."
We responded:
"Dear Arnond, Thank you so much for your kind words and 5 star rating for our agendy. It is our honor to serve you, and we will always be here for you!"
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Julian Victor

August 11, 2022

5  out of  5
rating by Julian Victor
"Todd and his team are simply wonderful! Sally Kwan recently helped me with a claim and took care of everything. She is very knowledgeable, courteous and professional. Thank you for the outstanding service!"
We responded:
"Julian, thank you very much for your kind words about our customer service and 5 stars. I could not agree more about Sally, and I will pass on your compliments."
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bfe954

July 26, 2022

5  out of  5
rating by bfe954
"Min is awesome. She responds right away when I call or message her and they are extremely professional."
We responded:
"Thank you very much for your kind words about Min - I could not agree more. I will share your compliments with her."