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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ward Dickens

Ward Dickens

October 9, 2024

5  out of  5
rating by Ward Dickens
"I have been very pleased with Todd Markman’s State Farm’s office. The sales Manager Andrij Chaian has been great! He is very attentive and has answered all my questions as they come up. I recently switched from Allstate and I am now paying half the price for the same amount of coverage. I currently have my home, auto and life insurance with them. Highly recommend them."
We responded:
"Hi Ward, Andrij is a big asset on my team. He will be thrilled to see your positive feedback. We thank you for trust in your auto, home and life insurance needs. Thank you for your business. Todd "
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tim newman

September 26, 2024

5  out of  5
rating by tim newman
"Todd and his team Sally, Cori are sensational. They were exceptional in their follow up on my claim of a car accident. They work as a team and you feel like you are part of the family, I recommend them highly. A great experience all around 5 stars."
We responded:
"We really appreciate your kind words about the office staff. My team works really hard to make sure are clients are satisfied not only prior to writing the business but in the event of a claim as well. Thank you for being a client and we appreciate you. "
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Michael Levine

July 31, 2024

5  out of  5
rating by Michael Levine
"I've used Todd and team for 16 years or so. They are an awesome bunch. Special thanks to Cori for all her help. Shop with confidence here."
We responded:
"Appreciate the wonderful feedback especially about Cori. She goes above and beyond for all of our clients. Thank you for your continued loyalty to our agency!! "
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Helen Wong

July 16, 2024

5  out of  5
rating by Helen Wong
"The staff are all wonderful. Especially Sally Kwan. She is efficient and helpful with a compassionate heart."
We responded:
"You are right Helen. Sally always goes above and beyond to help all of our clients. We appreciate your words and your business!!"
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vicklet62

July 15, 2024

5  out of  5
rating by vicklet62
"I want to express my gratitude from Sally Kwan. Without Sally I don’t think I could have been able to stay calm. She was so helpful in this unfortunate situation. Whenever I get a call from Sally keeping me updated, I feel my fear and anxiety drop. Sally is the best. Sincerely, Vickie Fong"
We responded:
"Hi Vickie, you are right Sally is the best. She is our agency claims advocate and so is so knowledgeable about your individual policy. We appreciate your auto and home business and thank you for your continued support with the agency. Todd "
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Jake Mathe

April 18, 2024

5  out of  5
rating by Jake Mathe
"It was a pleasure dealing with Andrij. I'm happy to give statefarm my business!!"
We responded:
"We appreciate your trust in my agency. Glad to know Andrij took excellent care of your auto insurance needs "
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Daniela Hurtado Lange

December 1, 2023

5  out of  5
rating by Daniela Hurtado Lange
"We've had an excellent experience with this team. They are very quick in responding to our emails, and do their best to solve the issues we've had."
We responded:
"Thank you Daniela for your positive review. We always try to go above and beyond for our clients as well be efficient as possible. We appreciate your auto and home insurance business!"
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Tirrell Johnson

May 16, 2023

5  out of  5
rating by Tirrell Johnson
"I was questioning my prior agent and the escalating premiums. I visited the Todd Markman agency in Wilmette and met Sally Kwan. In less than 30 minutes I had new auto and home policies and Sally handled the cancellation of the prior policy. PERFECT!! Thank you Sally, Todd, & State Farm."
We responded:
"Tirrell, thank you so much for writing this awesome review. I am so glad to know that Sally was able to set you up with the right insurance policies. Thank you for being a customer of Todd Markman State Farm Insurance! "
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Susan Lawler

December 12, 2022

5  out of  5
rating by Susan Lawler
"State Farm is the best. I have worked with Sally for over 30 years. She is always knowledgeable on all that is insurance"
We responded:
"Susan, thank you so much for this nice review. I agree, Sally is very knowledgeable about insurance and loves helping customers. Thank you, again!"
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Greg M

October 25, 2022

5  out of  5
rating by Greg M
"I had the pleasure of meeting Cori at Todd office in North brook. She was friendly and I look forward to visiting her more often."
We responded:
"Thank you very much, Greg. Cori is outstanding in every way, whether she is helping customers with auto, home, or life insurance. She's a treasure!"
Profile photo of Patti Carson

Patti Carson

September 18, 2022

5  out of  5
rating by Patti Carson
"I have nothing but amazing things to say about State Farm Agent Todd Markman and his team. I highly recommend them."
We responded:
"Patti, thank you very much for your wonderful 5-star review. We greatly appreciate that you place your trust in our team for your insurance protection."
Profile photo of Tom Farrell

Tom Farrell

September 7, 2022

5  out of  5
rating by Tom Farrell
"Wow, how refreshing is it to have an insurance company that is truly committed to it's client's best interests. I've been with Todd Markman for many years and have always been impressed with their knowledge and customer service...Kudos to Todd, Sally Kwan and the rest of the team!"
We responded:
"Tom, I cannot thank you enough for your wonderful words and 5-stars. I truly appreciate having you as a customer. Thank you for placing your trust in us. We will always put your best interests first!"
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Arnold Koenig

August 17, 2022

5  out of  5
rating by Arnold Koenig
"Todd Markman and his staff are great! Through the years and life's ups and downs, all of our questions and issues have been resolved to our satisfaction."
We responded:
"Dear Arnond, Thank you so much for your kind words and 5 star rating for our agendy. It is our honor to serve you, and we will always be here for you!"
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Julian Victor

August 11, 2022

5  out of  5
rating by Julian Victor
"Todd and his team are simply wonderful! Sally Kwan recently helped me with a claim and took care of everything. She is very knowledgeable, courteous and professional. Thank you for the outstanding service!"
We responded:
"Julian, thank you very much for your kind words about our customer service and 5 stars. I could not agree more about Sally, and I will pass on your compliments."
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bfe954

July 26, 2022

5  out of  5
rating by bfe954
"Min is awesome. She responds right away when I call or message her and they are extremely professional."
We responded:
"Thank you very much for your kind words about Min - I could not agree more. I will share your compliments with her."
Profile photo of Karen Carlson

Karen Carlson

June 10, 2022

5  out of  5
rating by Karen Carlson
"Todd Markmann and his team provide exceptional customer service. I generally work with Joy and she is well named, as working with her is a joy! She is always prompt, accurate, flexible and works to find the best solutions for my family. When I send an email or call, my issues are resolved right away. Once I was late with a payment and I got a friendly reminder so there would be no break in our coverage. I highly recommend the Todd Markmann Agency."
We responded:
"Karen, thank you very much for your kind words and 5 stars! I could not agree with you more about Joy. I am glad you have had great customer service experiences with our office - please never hesitate to call upon Joy or anyone on our team for assistance!"
Profile photo of Boris Radovskiy

Boris Radovskiy

May 24, 2022

5  out of  5
rating by Boris Radovskiy
"What а wonderful people work at the insurance agency Todd Markman! They are excellent specialists, real high-class professionals, they can always provide any help at any time. Thank you Todd, Sally and Carolyn! I am moving from Illinois to another state and will remember you fondly. I wish you all the best."
We responded:
"Thank you Boris for being such a valued customer, Let our office know if we can assist you any further with your claim or anything else!"
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Luciana's Kitchen

May 17, 2022

5  out of  5
rating by Luciana's Kitchen
"Great customer support. Always ready to help us grow our business!!"
We responded:
"We are small business owners like you and know that you rely on quick and efficient service to serve your customers. We will always be there for you! Continued success!! Todd"
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Yuedong Gu

May 16, 2022

5  out of  5
rating by Yuedong Gu
"I was not very happy with my current agent after a couple of frustrating calls. I reached out to Todd Markman via State Farm site, and Jack McClain helped me. He was very patient on my needs, and recommended products that tailored to my specific situation. Very happy to have him!"
We responded:
"Jack is always responsive and cares very much about all of our clients. We thank you for your trust in our agency!! Todd"
Profile photo of Julia Cunningham

Julia Cunningham

May 5, 2022

5  out of  5
rating by Julia Cunningham
"Very responsive and helpful. Joy is wonderful to work with and always has the client's best interest in mind. This location also offers notary services, and more. Highly recommend!"
We responded:
"thank you Julia!! Neighbors helping neighbors. We appreciate your business and thank you for the kind words about Joy. She is the best!"
Profile photo of Claire Lussier

Claire Lussier

May 4, 2022

5  out of  5
rating by Claire Lussier
"I have been a customer of Todd Markman State Farm for 10 years. Everyone in the office is friendly and professional. I usually work with Sally and find her service to be exceptional - well beyond average."
We responded:
"Thank you Claire for your loyalty to our office and we will always be their to serve your insurance needs. Todd"
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Stephanie Young

April 26, 2022

5  out of  5
rating by Stephanie Young
"Sally Kwon has been our family’s go to State Farm Insurance Agent for a long time. She is such a pleasure to work with, and we are really happy with the service she has provided to us. She often goes above and beyond to find a solution, while also following up with us to make sure things go smoothly. I am truly thankful for her support. She had made the process much more comfortable and easy."
We responded:
"We agree about Sally. Insurance should be about piece of mind, comfort and simplicity and we try to make all of customer experience feel easy. Thank you in your trust of our agency!. We appreciate you Stephanie!"
Profile photo of Susana Campuzano

Susana Campuzano

April 22, 2022

5  out of  5
rating by Susana Campuzano
"I've been a customer over 25 yrs with state farm. Sally kwan is an incredible agent, very professional, acknowledgeable, hard worker. she goes above and beyond to make sure you get the best service. I am definitely very happy with her."
We responded:
"Hi Susana! First we appreciate your home and auto business! Next we agree with you that Sally goes above and beyond for all our clients to make sure the best service is provided. We are so glad you are a happy State Farm client!"
Profile photo of Tina Williams

Tina Williams

April 21, 2022

5  out of  5
rating by Tina Williams
"I highly recommend the Todd Markman State Farm office. I specifically have worked with Sally Kwan from this office for many years and she is absolutely fantastic. She is always extremely helpful in whatever our family needs and always super friendly. She has helped us through new cars, home owners insurance, and claims for both throughout the years. It is so reassuring to know Sally is there if a claim comes up because she walks you through everything step by step. Highly recommend this office and Sally Kwan!"
We responded:
"Wow what a great review Tina! Sally is the best in customer service and we are pleased to know you are highly satisfied with the office and your interactions with Sally. We like to keep insurance simple, straight forward and do this with the utmost integrity. Thank you for continued loyalty towards our office."
Profile photo of Christina Wald

Christina Wald

April 19, 2022

5  out of  5
rating by Christina Wald
"Todd and his team provide exceptional customer service! Chris F. was super helpful in facilitating our switch to State Farm from another insurance company. He was very easy to work with and he made sure he followed up on everything. This insurance office is top-notch and five stars. Highly recommend them!"
We responded:
"Thank you Christina for the great feedback about your 5 star experience with my office and Chris!! He really takes the time to make sure you have a wonderful experience and we are thrilled that you agree! Thank you!!"